Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Email address
• Phone number
• Address
• Government-issued ID details (for access/security purposes)
• GST details (for billing and compliance, where applicable)

b) Business Information

• Company name
• Nature of business
• Authorized signatory details
• Billing and payment information

c) Usage & Access Information

• Entry/exit logs
• CCTV footage within common areas
• Internet usage metadata (not content)
• Meeting room bookings and access logs

d) Website Information (if applicable)

• IP address
• Browser type
• Pages visited
• Cookies and similar technologies

2. Purpose of Data Collection

We collect and use your information for the following purposes:

• Providing coworking space services
• Member onboarding and identity verification
• Billing, invoicing, and accounting
• GST and legal compliance
• Access control and security
• Internal record keeping
• Improving services and customer experience
• Communication regarding services, updates, or notices

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Your information may be shared only in the following cases:

• With government or statutory authorities when legally required
• With service providers (IT, accounting, security) strictly for business operations
• With landlords or facility partners, where required for compliance or access management

All such parties are obligated to maintain confidentiality.

4. Data Storage & Security

We implement reasonable security practices and procedures to protect your data, including:

• Restricted access to sensitive information
• Secure digital storage
• Physical security measures at our premises

Despite best efforts, no system is completely secure; however, we strive to protect your information against unauthorized access or misuse.

5. CCTV & Premises Monitoring

Our premises may be monitored through CCTV cameras for safety, security, and operational purposes.

• CCTV footage is used strictly for security and compliance
• Footage is retained for a limited period unless required by law

6. Data Retention

We retain personal and business information only for as long as:

• Required to provide services
• Necessary for legal, accounting, or regulatory purposes

Once no longer required, data is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of data (subject to legal obligations)
• Withdraw consent where applicable

Requests can be made by contacting us using the details below.

8. Cookies Policy

Our website may use cookies to enhance user experience and analyze traffic. You may disable cookies through your browser settings, though some features may be limited.

9. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website or communicated appropriately.